Cancellation and Exchange Policy
Last Updated: March 2026
EXCHANGE ONLY POLICY
- Amaze Global Exports operates on a strict Exchange-Only policy. We do not offer returns or refunds under any circumstances.
- You may request an exchange for products within 10 days from the date of delivery if you require a different size or style.
- Products must be strictly unworn, unwashed, unaltered, and exchanged in their original luxurious packaging with all tags still securely attached.
EXCHANGE PROCESS
- To initiate an exchange, please contact our Customer Experience Team with your order details and the reason for the exchange.
- If you have received a defective product, send us images at contact@amazeglobalexports.com. Once confirmed by our team, we will assist you with the exchange process.
- We do not arrange reverse pickups. You are responsible for shipping the original product back to us safely.
- The shipping charges for sending the new, exchanged garment back to your address will also be borne by you.
CANCELLATION – Terms and Conditions
- For changes to an order before it has been shipped, please call us immediately at +1 (587) 973-0459 and we will do our best to accommodate.
- Once an order is in 'processing' or 'shipped' status, it cannot be cancelled.
- If you have placed a COD order, our customer service team will contact you for confirmation before shipping.
Assistance
You can contact us on Whatsapp: +1 (587) 973-0459 or contact@amazeglobalexports.com.
Our customer support team will get back to you promptly.
